Insights

Aligning Health System Organization with Shifting Market Demands

Overview Tidelands Health [Tidelands] is an integrated community health system located in coastal South Carolina, serving the region that spans from Charleston County to Myrtle Beach.  Comprised of two mid-sized hospital campuses, 298 inpatient beds, and 50+ ambulatory sites, Tidelands and its regional physician network – Tidelands Health Group [THG] – see an average of…

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Optimizing Provider Recruitment

Overview Tidelands Health [Tidelands] is an integrated health system comprised of 298 licensed beds and more than 50 outpatient locations. It is located along the coast of South Carolina in one of the fastest-growing regions in the country. The market growth not only drives the demand for healthcare services, it is driving Tidelands’ need to…

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Organizing Care Delivery in a Matrixed Health System Construct

Overview KCG partnered with a regional Academic Health System to develop and implement a strategy for reorganizing its clinical enterprise, so as to drive greater alignment, efficiency and value across care delivery entities. The Challenge – Silos and the State KCG’s client is a regional healthcare system serving over one million patients annually throughout coastal…

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Optimizing Patient Throughput through Strategic Staffing, Scheduling & Layout

Overview Retina Consultants of Carolina [RCC] is a seven physician, five location Retina-Ophthalmology practice located in the North-Western quadrant of South Carolina. Over the past decade, RCC has experienced significant growth and optimal quality outcomes through the steady dyad leadership of a managing partner physician and practice administrator. However, with continuous growth comes inherent challenges,…

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Aligning APP Workforce Drives Business Insights

Overview KCG worked with a regional, Academic Health System to define and standardize productivity expectations for its diffuse Advanced Practice Provider [APP] workforce, enabling better, more informed decision-making at the enterprise-level. The Challenge KCG’s client is a newly integrated healthcare system employing over 5,000 clinical providers in the South Carolina lowcounty region. As the organization…

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Optimizing Processes Improves Access, Engagement and Margin

Client Overview Knowledge Capital Group’s client is a comprehensive organ transplant center, ranked among the top 20 U.S. programs by volume – transplanting nearly 300 patients annually. The transplant center employs over 70 non-physician clinical and support staff, and oversees all outpatient, inpatient and transplant specific clinical support teams. Even though the transplant center treats…

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Improving Employee Retention Through Increased Engagement and Salary Parity

Overview Retina Consultants of Carolina [RCC] is a seven physician, five location Retina-Ophthalmology practice located in the North-Western quadrant of South Carolina. Over the past decade, RCC has experienced significant growth and optimal quality outcomes through the steady dyad leadership of a managing physician partner and practice administrator. However, with continuous growth comes inherent challenges,…

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Strategy to Execution: 4 Critical Success Factors for Implementing a Plan

In March 2018, KCG Principal, Joe Wechsler, was invited to speak to a class of Master of Health Administration [MHA] students. Over the course of a semester, the class – Health Care Strategic Management – brings students through a mock-strategic planning process, from concept to execution. To date, students had learned the importance of a clear organizational…

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