Harvard Business Review indicates that 85% of executive leadership teams spend less than one hour per month discussing strategy and 50% spend no time at all. Healthcare executives were particularly challenged in 2020 when the COVID crisis derailed their strategic plans altogether. Upside, the massive disruption has allowed many organizations to reevaluate and start with a clean [strategic] plate.

Knowledge Capital Group [KCG] has developed a framework that helps manage multiple stakeholders with often-competing strategies – ultimately delivering a strategic plan and supportive initiatives that drive results. We leveraged this framework with a multi-hospital, 300-bed system located in coastal SC, and their COO had the following to say:

To learn more about our work with Tidelands Health, please click here.

About the Author
Peg Harris

Peg Harris, Consultant, joined KCG in the Spring of 2021. Her experience and interests align with engagements that drive surgical growth, service line enhancement, outreach and referral pattern management.

Prior to KCG, Harris spent 15 years with premier healthcare organizations including HCA, Boston Scientific and Pfizer. As HCA’s Director of Surgical Growth, she was responsible for driving initiatives that led to increased contribution margins. Her clients included affiliated/non-affiliated surgeons and hospital administrators. Collaborating with her team, Harris worked with stakeholders to remove barriers for growth, improve processes and prompt win-win partnerships.

Harris is originally from the Seattle, Washington area where she earned her BA from the University of Washington. She moved to Charleston in 2005 where she soon-after earned her MBA followed by a JD from the Charleston School of Law.