In July I moved from Iowa to take a new role at Knowledge Capital Group [KCG] in Charleston. On my first day at KCG, Tony gave me an umbrella and knowingly said, “You are going to need it.” I laughed and thought about how I never used umbrellas in Iowa. That afternoon as I was leaving KCG, there was a torrential downpour and I laughed to myself about how Tony was RIGHT. I was going to need that umbrella. The rains in Charleston are unlike anything I have ever seen.

Charleston rains are similar to challenges in healthcare. In the blink of an eye a disruption happens in the market making waves in organizational strategies. According to Nick Webb, bestselling author and inventor, the future success of healthcare organizations will be driven by consumerized product offerings, enabling technology, and innovative economic models.

If your organization is revisiting strategic planning due to disruptive market challenges, Knowledge Capital Group is here to support you in crafting a strategy for success. Leaders need umbrellas to help them weather the storms with confidence.

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About the Author
Jessie Murphy
Senior Consultant

Jessie Murphy, Senior Consultant, joined KCG in Summer 2021. Her experience and interests align with provider payment models, healthcare quality improvement, & improving the continuum of care. Murphy is passionate about removing barriers in healthcare systems that reduce the quality of healthcare experiences and improve patient outcomes.

Prior to KCG, Murphy spent 8 years with Wellmark Blue Cross and Blue Shield in Iowa, most recently as a Network Innovation Analyst. While at Blue Cross Murphy consulted in development of operational strategy for accountable care contracts across Iowa & South Dakota with an annual average shared savings payment over twenty-million dollars. She has a strong knowledge of the healthcare continuum and has worked or consulted in numerous provider practices and facilities.

Outside of work Murphy spends a lot of time reading and studying healthcare theory as a doctorate student. She holds a BS from Iowa State University and an MHA from Des Moines University. She is currently finishing the last year of her Doctorate of Health Sciences program from A.T. Still University.