Insights

Aligning Health System Organization

Overview Tidelands Health [Tidelands] is an integrated community health system located in coastal South Carolina, serving the region that spans from Charleston County to Myrtle Beach.  Comprised of two mid-sized hospital campuses, 298 inpatient beds, and 50+ ambulatory sites, Tidelands and its regional physician network – Tidelands Health Group [THG] – see an average of…

Read more

Optimizing Provider Recruitment

Overview Tidelands Health [Tidelands] is an integrated health system comprised of 298 licensed beds and more than 50 outpatient locations. It is located along the coast of South Carolina in one of the fastest-growing regions in the country. The market growth not only drives the demand for healthcare services, it is driving Tidelands’ need to…

Read more

Organizing Care Delivery in a Matrixed Health System Construct

Overview KCG partnered with a regional Academic Health System to develop and implement a strategy for reorganizing its clinical enterprise, so as to drive greater alignment, efficiency and value across care delivery entities. The Challenge – Silos and the State KCG’s client is a regional healthcare system serving over one million patients annually throughout coastal…

Read more

Optimizing Patient Throughput through Strategic Staffing, Scheduling & Layout

Overview Retina Consultants of Carolina [RCC] is a seven physician, five location Retina-Ophthalmology practice located in the North-Western quadrant of South Carolina. Over the past decade, RCC has experienced significant growth and optimal quality outcomes through the steady dyad leadership of a managing partner physician and practice administrator. However, with continuous growth comes inherent challenges,…

Read more

Aligning APP Workforce Drives Business Insights

Overview KCG worked with a regional, Academic Health System to define and standardize productivity expectations for its diffuse Advanced Practice Provider [APP] workforce, enabling better, more informed decision-making at the enterprise-level. The Challenge KCG’s client is a newly integrated healthcare system employing over 5,000 clinical providers in the South Carolina lowcounty region. As the organization…

Read more

Non-Profit Organizational Turnaround and Transformation

Client Overview Wayside House [WH] is a non-profit 501 (c)(3) treatment program for women with substance abuse and co-occurring conditions located in Delray Beach, Florida. Primarily funded by charitable gifts and state, county and local reimbursements, Wayside House realizes an annual revenue of $2.5M. Problem Statement Demonstrated gaps in senior leadership and a decline in…

Read more

Optimizing Processes Improves Access, Engagement and Margin

Client Overview Knowledge Capital Group’s client is a comprehensive organ transplant center, ranked among the top 20 U.S. programs by volume – transplanting nearly 300 patients annually. The transplant center employs over 70 non-physician clinical and support staff, and oversees all outpatient, inpatient and transplant specific clinical support teams. Even though the transplant center treats…

Read more

Improving Employee Retention Through Increased Engagement and Salary Parity

Overview Retina Consultants of Carolina [RCC] is a seven physician, five location Retina-Ophthalmology practice located in the North-Western quadrant of South Carolina. Over the past decade, RCC has experienced significant growth and optimal quality outcomes through the steady dyad leadership of a managing physician partner and practice administrator. However, with continuous growth comes inherent challenges,…

Read more

Strategy to Execution: 4 Critical Success Factors for Implementing a Plan

In March 2018, KCG Principal, Joe Wechsler, was invited to speak to a class of Master of Health Administration [MHA] students. Over the course of a semester, the class – Health Care Strategic Management – brings students through a mock-strategic planning process, from concept to execution. To date, students had learned the importance of a clear organizational…

Read more

Finance Transformation for International Manufacturer Drives Finance, Sales and Operations Alignment

Client Overview A publicly traded, international metals producer looking to grow in the midst of changing economic and political landscapes. Over the past decade, the company acquired multiple plants and services, kept corporate headquarters staff lean, and allowed many functions to remain decentralized at plant locations. The Challenge The CFO and finance team were challenged…

Read more

Marketing Strategy Assessment Results in Successful Merger and Accelerated Growth

Client Overview One of the largest architectural firms in South Carolina, Novus Architects, has broad expertise in residential and nonresidential buildings for both regional and national clients – including a strong specialization in healthcare. In 2014, with only 50 professional staff, Novus earned recognition by Inc. 5000 and the Roaring 20s as one of the…

Read more