IT Transformation
IT Assessment & Planning
Organizations can no longer effectively align Information Technology (IT) with their business needs on an ad-hoc basis. More proactive and effective IT planning is imperative. This need is illustrated through the continued and rapid advances in technology, the consistent and exponential growth of the internet and the web enablement of existing business processes/systems.
KCG has an in-depth understanding of business processes and technology, along with extensive hands-on experience gained through working on critical issues of the IT marketplace. Our primary objective is to ensure that our clients IT processes and infrastructure match are in alignment with their business strategy. We focus on how information technology can be best utilized to improve business economics and reporting accuracy, manage risk, and create organizational value.
IT Sourcing and Procurement
As technology has become more complex and the choices more diverse, organizations have found it increasingly difficult to select the most appropriate software/hardware solution.
KCG has developed a highly effective process that systematically scans the marketplace to bring only the most viable solutions to the forefront. Our approach maps existing business processes in order to understand specific requirements and to seek opportunities for improvement. We save our clients valuable time and effort by short-listing only the most appropriate solutions that can uniquely address our client’s key needs. Intentionally, we do not maintain formal alliances with any vendors so that we can best provide an impartial recommendation with respect to the optimal solution. Our negotiation skills are innately rooted from our past experience as software vendors, consultants, and clients.
Knowledge Sharing/Management
Managing knowledge accumulated and distributed throughout an organization involves identifying, capturing, and disseminating information - much of which resides on websites, emails, pc files…and most importantly in the minds of employees. All too often, companies fail to capture and disseminate the existing valuable expertise of their employees. This recognition is a tremendous organizational asset; much is often lost without ever being realized.
Using our proven approach, KCG's Knowledge Management (KM) specialists work with our clients to determine what knowledge is important to whom, how it will be captured and managed, and how it can be made more easily accessible via the establishment of business processes, supporting technology and organizational culture.
Case Studies